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HAT CARE

Keep your hat as stylish as the day you bought it with Lock & Co.'s hat-grooming guides. Whatever the fabric, our recommendations show you how to best care for your hat.

FELT HATS

How to care for your Lock & Co. felt hat

  • Steam from a household kettle and a hard bristle hat brush will help remove dust and dirt. Brush the hat using short strokes, following the natural direction of the fibre.
  • For stubborn marks, lighter fuel or dry cleaning fluid can be used. Ensure these liquids are used in a well-ventilated room and always test a patch first – we recommend the inside of the headband.
  • Wet hats should be dried using a clean, absorbant cloth or sponge. Do not place a felt hat on a radiator as the heat will shrink the fibres and cause your hat to decrease in size.
  • Felt hats are best stored in a hat box, away from direct sunlight.

Rolling Instructions

Rollable Lock & Co. felt hats include the Nomad, Rambler and Voyager trilbies. These hats are designed to be rolled and stored in tubes for easy travelling.

  • Using clean hands, turn the brim down.
  • Push out the crown of the hat to form a dome shape.
  • Softly roll the hat along the crease, from convex to concave.
  • Store the rolled hat, cone down, in either a canvas or cardboard tube.
  • On arrival at your destination, always unfold and reshape your hat to restore its shape.

OUR HAT GROOMING SERVICES

  • Steam & Brush
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    We use a specialist steamer and brush to refresh hats. This typically takes five minutes, depending on how busy our shop is.

    This service is complimentary.

  • Full Re-Block & Refresh
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    For a misshapen hat, we use a wooden block to restore its natural shape and follow up with a steam and brush.

    Please allow up to three weeks for this service.

    This service costs £95.

  • Brim Re-Block
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    We will restore a misshapen brim to its proper shape and follow up with a stream and brush.

    Please allow up to three weeks for this service.

    This service costs £45.

  • Leather Sweatband Replacement
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    A worn sweatband can be replaced with a new leather one.

    Please allow up to three weeks for this service.

    This service costs £95.

  • Lining Replacement
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    A worn lining can be replaced with our signature white lining, complete with either a black or gold Lock & Co. logo.

    Please allow up to three weeks for this service.

    This service costs £50.

  • Band & Bow Fitting
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    We have a small selection of mono and multi-tone bands and bows that we can attach to your hat. Alternatively, if you want a different band on your hat, you can supply your own for one of our milliners to fit.

    This service may take up to three days.

    This is service costs £50.

  • Top Hat Band & Bow
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    One of our milliners or hatters can update the band and bow on your top hat.

    Please allow up to two weeks for this service.

    This service costs £95.

  • Top Hat Lining Replacement
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    A worn lining can be replaced with our signature white lining, complete with either a black or gold Lock & Co. logo.

    Please allow up to two weeks for this service.

    This service costs £95.

  • Vintage Silk Top Hat Full Refurbishment
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    Our Master Hatter will lovingly restore antique silk toppers, preserving as much of the original composition as possible. We would need to see the hat first. After our master hatter has cast an expert eye over your hat, we will advise you accordingly for any restoration, repairs, or hat grooming.

    This service may take up to eight weeks, depending on what is required.

    We will advise you of the cost of any services after an initial assessment.

  • Bowler/Coke Full Refurbishment
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    Where we can, we will do everything we can to return a Bowler/Coke to its original condition. We would need to see the hat first. Our hatsmith or one of our stylists will cast an expert eye over your hat and advise you accordingly for any repairs, hat grooming, or bespoke additions to your hat.

    This service may take up to three weeks depending on what is required.

    We will advise you of the cost of any services after our initial assessment.

  • Panama Repair
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    Where we can, we will do everything we can to return a Panama to its original condition. We would need to see the hat first. Our hatsmith or one of our stylists will cast an expert eye over your hat and advise you accordingly for any repairs, hat grooming or bespoke additions to your hat.

    This service may take up to three weeks, depending on what is required.

    We will advise you of the cost of any services after our initial assessment.

  • Hard Hat Conform & Polish
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    If you already own a hard hat and would like to have it fitted correctly, we can do it for you here using the conformateur.

    Please call the shop for advice on how long this takes.

    This service costs £125.

  • Monogramming
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    Using a heated monogramming machine, we can personalise leather sweatbands with up to four initials. Please note that monogramming a hat makes it non-refundable and non-exchangeable.

    This service costs £25.

HAVEN'T FOUND WHAT YOU NEED?

Alternatively, if your hat needs an expert eye, visit our store and let one of our hatters or stylists do the job for you.

Contact Us