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    • MEN'S HATS
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    SPECIAL COLLECTIONS
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    ABOUT

    King Charles III

    A Royal Warrant of Appointment to King Charles III. Read More

    Lock & Co. Hat Care

    Lock & Co.'s hat-grooming guidance will keep your hat looking as good as the day you bought it. Read More

    HAT SIZING

    Introducing HAttIe, your personal AI styler, trained with the expertise of our Master Hatters and Stylists. HAttIe is here to help you select the perfect hat style for you. Meet HAttIe

    Discover the secret of looking effortlessly stylish - Use Lock & Co.'s simple guide to select the perfect hat for you. Read More

    EDITORIAL

    This year Lock & Co. Celebrates 350th Years. Read More about what this year has in store.

    This year, Lock & Co. becomes an official licensee of Royal Ascot for the first time. Read More

    AS INDIVIDUAL AS THE HATS WE MAKE

    We are incredibly proud of our team at Lock & Co. Hatters, working together to ensure we deliver quality products, exceptional service, and a wonderful ownership experience - for everyone, everywhere. We currently have 33 people who work for the business, in all different areas, and we would like to introduce you to some of them.

    Ben

    Meet our Managing Director Ben, who joined Lock & Co. Hatters in 2016.

    Ben has over 25 years' experience in the retail industry. He is responsible for directing the company's operations and provides strategic guidance and direction to the board to ensure the company achieves its overall mission and objectives.

    Ben leads our Lock & Co. Hatters family in all areas of the business, ensuring our teams deliver the exceptional experience our customers have come to expect.

    On working as Managing Director at Lock & Co. Hatters, Ben says: "When you turn the brass door handle on the original door and walk in, you'll find that the shop has barely changed since the early 1700s; the feel, the look and - dare I say it - the smell of it. The slightly creaky floorboards, it's all magic - it feels like stepping back in time. We are very fortunate to work for such a special business."

    Ben
    Managing Director

    Meet our Managing Director Ben, who joined Lock & Co. Hatters in 2016.

    Ben has over 25 years' experience in the retail industry. He is responsible for directing the company's operations and provides strategic guidance and direction to the board to ensure the company achieves its overall mission and objectives.

    Ben leads our Lock & Co. Hatters family in all areas of the business, ensuring our teams deliver the exceptional experience our customers have come to expect.

    On working as Managing Director at Lock & Co. Hatters, Ben says: "When you turn the brass door handle on the original door and walk in, you'll find that the shop has barely changed since the early 1700s; the feel, the look and - dare I say it - the smell of it. The slightly creaky floorboards, it's all magic - it feels like stepping back in time. We are very fortunate to work for such a special business."

    Harjot
    Finance Assistant

    Meet our Finance Assistant Harjot, who supports our Financial Controller. On a day-to-day basis, Harjot manages the money we bring into the business and checks what we need to pay out. Harjot runs key financial reports on a weekly, monthly, and annual basis and communicates the findings to the rest of the business.

    Eliska
    Hatsmith

    Meet Eliska, our Hatsmith. Eliska looks after our soft repairs using her skills to showcase outstanding renovations.

    Max
    Shop Manager

    Meet our Shop Manager, Max, whose role is to coach, motivate, and guide our retail team to deliver exceptional service for our customers. Max ensures the smooth and efficient running of the store, drives sales, and motivates the sales team whilst leading by example.

    Katrina
    Customer Service Manager

    Meet Katrina, our customer service manager. Katrina plays a vital role in ensuring that Lock & Co. Hatters maintains strong relationships with our customers by delivering high-quality support and resolving issues effectively. Katrina’s role requires excellent communication, problem-solving, and leadership skills to help build trust in the brand and contribute to the overall success of the business.

    Joanne
    Stylist

    Meet one of our Stylists, Joanne, who has worked for Lock & Co. Hatters since September 2024. Joanne provides excellent customer service to our clients at all times by identifying their buying needs, offering her expertise on our lady’s hats, and processing any sales efficiently, whilst putting the customer as the focus of everything we do. Joanne uses the company’s shared values to exceed her client’s expectations and shares her knowledge on our rich history and heritage. 

    Kimiko
    Milliner

    Meet one of our fantastic Milliners, Kimiko, who works in our atelier creating our Couture pieces. Kimiko ensures that all work is completed to the highest of standards and that each piece made is signed off by our Millinery Manager and Head Designer. Kimiko is always keeping in contact with our sales team to ensure that we are getting things just right for our customers.

    Freddie
    Hatter

    Meet one of our Hatters, Freddie, who has worked for Lock & Co. Hatters since March 2025. Freddie provides excellent customer
    service to our clients at all times by identifying their buying needs, offering his expertise on our men’s hats, and processing any sales efficiently, whilst putting the customer as the focus of everything he does. Freddie is working on a special 350th anniversary project for the business that will be unveiled later this year.

    Jessica
    Assistant Manager Ladieswear

    Meet our Assistant Manager for Ladieswear Jessica who has worked in the business since September 2025. Jess leads from the front working in collaboration with her team to deliver an inspirational customer experience, whilst identifying opportunities to drive customer loyalty. Jessica is passionate about her team, ensuring they feel valued, and is always looking at ways to support them in their careers at Lock & Co. Hatters.

    Tierney
    Website Manager

    Meet our Website Manager, Tierney, who plays a key role in shaping the digital presence of Lock & Co. Since joining the business, Tierney has been responsible for enhancing the online customer experience, ensuring the website reflects the brand’s heritage whilst meeting the expectations of a modern, global audience. With a focus on performance, content, and international growth, Tierney works across teams to drive innovation and support the continued evolution of the brand online.

    Izzy
    Apprentice Milliner

    Meet our apprentice Milliner Izzy Ager who has worked for Lock & Co. Hatters since October 2025. Izzy gained her needlework experience from the Royal School of Needlework (RSN) and joined us for work experience in 2024. The business saw Izzy’s exceptional eye for detail and meticulous accuracy, and so she joined the Millinery team as our first Apprentice Milliner in 2025.

    James
    Hatter

    Meet one of our Hatters, James, who has worked for Lock & Co. Hatters since May 2025. With a particular passion for Boater
    hats, James is dedicated to championing this timeless style and introducing it to a wider audience. He delivers exceptional customer service by understanding each client’s needs, sharing his expert knowledge of our collections, and ensuring every sale is handled smoothly and efficiently.

    “BEING A GREAT PLACE TO WORK IS THE DIFFERENCE BETWEEN BEING A GOOD COMPANY AND A GREAT COMPANY.”

    DESIGNERS

    Awon brings a wealth of experience in the millinery industry to her creative talent, which was recognised by the British Fashion Council when she was invited to showcase at London Fashion Week. She has clients such as the Duchess of Sussex, Meghan Markle, Lady Gaga, and Kylie Minogue, and is known for her unique and beautiful headpieces and hats that are modern and inspired by catwalk trends.

    Head Millinery Designer for our Couture Collections

    MEET THE CHAIRMAN

    After 46 years of exceptional service Nigel C. Lock Macdonald has stepped down as Chairman of Lock & Co.

    We warmly welcome our new Chairman, Jason Roberts.

    Jason is a senior retail leader with over three decades of experience leading people,
    shaping strategies, and driving change in blue-chip retailers including, the Walt Disney Corporation, Uniqlo, and Bang & Olufsen.

    Jason is the first person outside the family to hold the position of Chairman of Lock & Co.

     “I am honoured to have recently been elected Chairman of Lock & Co, a brand known for its rich heritage, exceptional quality, and outstanding customer service.”

    Proud to work with
    • Chairman Jason Roberts

    MEET THE DEPUTY CHAIRMAN

    As a family member, and having been involved with Lock’s for over thirty years, I take immense pride in being part of such a longstanding business. I feel that our longevity is a result of our commitment to excellent quality and service, which is a reflection on everyone who works here.
    It is an honour to work with a great team who I think of as an extended “Lock” family rather than just colleagues.
    It is my hope that the business will continue for many years to come and that my family will help lead it into the future.

    Proud to work with
    • Deputy Chairman Roger Stephenson