If you have any queries please do not hesitate to contact us in whichever way works best for you. We're here to help and answer any questions you may have. We have an FAQs section and the answer might be there already. If not, please fill in the form below and we will be in touch.
Due to store renovations, our Heritage Room is currently closed.
As part of this work, the store will be closed between 23rd-25th August.
The store & Heritage Room will reopen on 26th August.
Opening Hours
Monday 09:30 – 17:30
Tuesday 09:30 – 17:30
Wednesday 09:30 – 17:30
Thursday 09:30 – 17:30
Friday 09:30 – 17:30
Saturday 09:30 – 17:30
Sunday Closed
No Appointment Needed
We no longer require appointments to visit us. Feel free to come by anytime during our regular business hours. If you have any specific inquiries or need assistance, you can reach us via the form, and we’ll get back to you as soon as possible.
Call Us
+44 20 7930 8874
Lock & Co. are happy to offer video consultations for customers who are unable to visit us in person. Whether you are looking for advice on styles, have questions about couture, need some help measuring your hat size, or need to ask one of our experts about any aspect of hat care, you are welcome to book a video consultation.
Complete your details in the message form, including your preferred contact method – video call, telephone or email – and one of our team will be in touch.
If you are a journalist with a press enquiry or request, or for any other media queries, please contact:
Dee Cankaya
Marketing and PR Manager
dee@lockhatters.co.uk
+44 20 7930 2423
The Massey Partnership
For men’s headwear
jon.holt@massey.co.uk
If you are a retailer interested in stocking Lock & Co. products or have a wholesale enquiry, please contact:
Daisy Wenn
Wholesale Manager
daisy@lockhatters.co.uk
+44 20 7930 8874
