The doors at Lock & Co. Hatters have officially reopened. Our shop at 6 St. James's Street, London is open from 10am to 5.30pm, Monday to Saturday, and we warmly welcome you back for safe, summer shopping.
Our shop has been carefully prepared so that you can comfortably enjoy your visit. You can expect dedicated, one-to-one personal shopping with one of our Hatters or Stylists, and a host will greet you and introduce you to the measures we have taken to safeguard our customers and our team.
Whilst those of you who are familiar with the store will notice some differences, please be reassured that we have worked hard behind the scenes to ensure that the service and experience you receive is exactly what you would expect from the world's oldest hat shop.
Brass markings and signage highlight our social-distancing measures, our hats will be cleaned after trying them on and we have special head and hair protectors should you wish to use them. Our teams will wear face masks or visors whilst serving you, and all equipment and surfaces are being sanitised throughout the day, and deep-cleaned each morning. Hand sanitiser and complimentary disposable face masks are available for every customer, and you can be assured that your visit to Lock & Co. will be as enjoyable as ever.
You do not need an appointment to shop at Lock & Co., but appointments are available as usual if you wish to avoid any queues, or have any specific requirements for your visit. Alternatively, we are always happy to welcome you to the store virtually, with an online consultation with one of the team. Book an appointment.
However you choose to visit Lock & Co., we could not be happier to see you again. Our gorgeous new ranges await you, and we will be thrilled to help you step into summer in style.
Welcome back to the home of hats.
Lock & Co. Hatters
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